How Coach Medina Took Control of His Programs – Cutting Chaos and Capturing Every Lead

About the Client

Coach Anthony Medina leads one of the fastest-growing basketball programs in Houston, Texas. Known for his focus on player development and program excellence, families trust Medina Basketball to help their kids grow both on and off the court.

The Challenge

Coach Medina's camps were expanding fast. But behind the scenes, it was a grind. Payments slipped through the cracks. Staff were stretched. Paperwork kept piling up. Time that should've gone to coaching was spent on admin headaches.

Here's what they were dealing with:

• 40% of registrations came back incomplete
• 28% were abandoned altogether
• Countless hours chasing forms and tracking payments

The program was delivering on the court, but the backend wasn't keeping up. That's where we came in.

The ZenBiz Fix

We gave Coach Medina a streamlined setup that just works. Everything from signups to follow-ups became automatic and stress-free.

Here's what changed:

1. Online Registration That Actually Works

Parents can now register in minutes, straight from their phones. Payments process smoothly. Incomplete signups get follow-up nudges automatically.

2. Consistent Branding Across the Board

Every touchpoint—from emails to social media—looked pro. That built trust and helped Medina Basketball stand out.

3. Follow-Up Emails That Convert

We rolled out a clean email sequence that answered common questions and gave parents a reason to commit. Conversions picked up almost instantly.

The Results

Coach Medina's camps saw the difference right away. The admin load dropped. Coaches focused more on players. Families got a smoother experience.

• Massive spike in registrations
• Strong pre-registration numbers for the next season
• Staff saved over 15 hours a week
• Boosted brand presence and referrals

Want similar results?

We're giving away our proven lead-capture email template (normally $997) to the next five programs that book a call.

→ Claim Your Free ZenAudit Now

About ZenBiz:

Since 2018, ZenBiz has helped over 200 service-based businesses streamline their operations and maximize revenue through strategic digital transformations. Our team of marketing and automation specialists combines technical expertise with business strategy to create systems that convert prospects into paying customers.