AI CEO Coach: Glenn Gow Transforms CEO Coaching with 24/7 AI Support

Glenn Gow teams up with ZenBiz Services to create the "AI CEO Coach", an advanced chatbot that ensures Glenn's clients get 24/7 coaching advice.

About the Client

Glenn Gow is a renowned CEO coach with a Harvard MBA. He's not just any coach – he's worked with the big guns like Apple and Google and has been acing the CEO game for 25 years. He coaches CEOs worldwide, in both public and private businesses and both large and small companies.

The Challenge

Glenn approached us with a vision to elevate his coaching services. Known for his profound understanding of technology, especially AI, Glenn aimed to use his skills to offer more effective, accessible support to his clients.

His objective? To augment his tailored coaching with a tool that provides instant, 24/7 assistance, addressing the ever-changing and urgent demands of CEOs.

The ZenBiz Approach

ZenBiz Services saw an opportunity and seized it with flair. We built a state-of-the-art AI chatbot which he named the "AI CEO Coach", a custom-made to tap into Glenn's deep well of CEO coaching expertise —just like having a mini-Glenn, on-call 24/7. More than just a tech solution, this chatbot is a testament to Glenn's embrace of innovative technology, reshaping the curve in CEO coaching. We have also launched a counterpart of this chatbot that is now available to the public on the GPT store.

Results

The deployment of the AI-driven chatbot by ZenBiz Services significantly uplifted Glenn Gow’s coaching methodology, yielding numerous benefits:

Immediate Response Capability: The chatbot ensures clients have instant access to professional advice, enhancing decision-making efficiency.

Round-the-Clock Service: Its 24/7 availability aligns perfectly with the demanding and unpredictable schedules of CEOs.

Focused Coaching Sessions: With routine inquiries handled by the chatbot, Glenn can dedicate more time to complex, strategic coaching aspects.

Expanded Client Reach: The chatbot allows Glenn to support a broader client base without diluting the quality of his personalized coaching.

Insightful Data Collection: The chatbot also serves as a tool for collecting data on prevalent concerns, guiding the continuous improvement of coaching content.

Client Satisfaction Enhancement: The convenience and promptness of the chatbot significantly boost client satisfaction and engagement.

ZenBiz Services' custom AI solution has not only optimized Glenn Gow’s coaching practice but has also underscored his role as a visionary CEO coach.

See it live! | See GPT Version

Insights Gained

• We first identified a core set of questions that AI CEO Coach would answer with high confidence and selectively indexed Glenn’s content (blog posts, YouTube videos, and podcasts) during initial testing.

• The depth-first approach allowed us to fine tune parameters such as the LLM model (OpenAI GPT-4), pre-prompt and temperature setting.

• Once satisfactory, we added more content to expand the list of answer AI CEO Coach could provide.

• Meanwhile, we condensed certain portions of video transcripts to over-weigh Glenn’s most important teachings. That revision sharpened AI CEO Coach’s responses remarkably.

• We also augmented the training data with custom FAQs like social media links, scheduling link and contact information to provide laser-focused responses